Recently, a potash mine in Laos urgently yells to increase the annual output by 10 million tons. Not surprisingly, the project team once again purchased several XCMG tunnel boring machines in bulk to strengthen the construction team. This additional order is fully based on the previous cooperation between the two sides.

At the beginning of the year, a number of XCMG tunnel boring machines and continuous mining machines were sent to the project. XCMG insisted on the criterion of “customers come first” and sent 6 service experts to the local area to provide after-sales service, equipment maintenance and construction support.

Thanks to long-term market verification and XCMG's gold medal service, customers decided to choose XCMG again out of complete trust.

The XCMG tunnel boring machine has super strong cutting ability. It calculates the best cutting angle to maximize the cutting force and make it most adaptable to diversified working conditions. It can also adjust automatically according to the hardness grade of rock to reduce the partial wear of picks and improve the economic practicability of the product.

The 50℃ underground temperature and potassium salt corrosion made this task even more difficult. In order to help the customers speed up the progress, XCMG's service team make adaptive adjustments to the parameters of the tunnel borer according to the working conditions to ensure that the equipment could output strongly with the best performance at all times. The expert team lives and works together with the workers on site to collect data for follow-up optimization and upgrading.

In addition, XCMG Foundation has also established a spare parts warehouse in the local area. With outstanding products and strong after-sales support, XCMG became the main “mechanical power” in the local project team. The contractor proposed further cooperation intention: